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The healthcare industry is a complex and ever-changing environment that requires qualified professionals to ensure its smooth functioning. Therefore, it is essential to have an expert in healthcare quality management who can provide high-quality patient care. The NAHQ CPHQ (Certified Professional in Healthcare Quality Examination) exam is a standardized test that certifies professionals in healthcare quality management.

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A vast majority of aspiring candidates encounter problems finding relevant and reliable CPHQ practice exam material that can be handy in preparing for the NAHQ CPHQ Certification Exam. They face hardship seeking up-to-date and authentic NAHQ CPHQ exam for the NAHQ CPHQ exam preparation.

The Certified Professional in Healthcare Quality (CPHQ) Examination is a certification exam offered by the National Association for Healthcare Quality (NAHQ). The CPHQ certification is recognized as the gold standard in healthcare quality and is designed for professionals who are committed to improving patient safety and quality of care. The CPHQ Exam Tests the candidate's knowledge and skills in various areas of healthcare quality, including data analysis, performance improvement, patient safety, and leadership.

NAHQ Certified Professional in Healthcare Quality Examination Sample Questions (Q29-Q34):

NEW QUESTION # 29
Which of the following Is the best approach to prepare care team members tor Interacting with accreditation surveyors?

• A. Review patient records proactively.
• B. Brief them on survey activities and what questions to expect.
• C. Provide techniques to defer surveyor questions to leaders.
• D. Summarize and discuss past survey findings.

Answer: B

Explanation:
Preparing care team members for interacting with accreditation surveyors is a crucial part of the accreditation process. The best approach is to brief them on survey activities and what questions to expect (Option C). This involves providing them with an understanding of the survey objectives, the day's schedule, and the types of questions that surveyors may ask1. This approach helps to ensure that team members are well-prepared and confident when interacting with surveyors. Reviewing patient records proactively (Option A) and summarizing and discussing past survey findings (Option B) can also be helpful, but these activities are more focused on identifying and addressing potential issues before the survey, rather than preparing team members for the survey itself. Providing techniques to defer surveyor questions to leaders (Option D) could potentially create a perception of lack of transparency or evasion, which could negatively impact the survey results.
References:
https://www.jointcommission.org/what-we-offer/accreditation/health-care-settings/laboratory-services/prepare
/prepare-support/8-best-practices-to-prepare-for-the-survey/

 

NEW QUESTION # 30
Today's patients' perception of the quality of our healthcare system is not favourable. In healthcare, qualityis household word that evokes great emotion, including:

• A. Patient centered measures
• B. Frustration and despair, exhibited by patients who experience healthcare services firsthand or family members who observe the care of their loved ones
• C. Anxiety over the ever-increasing costs and complexities of care
• D. Timely care that may be experienced in terms of performance of services

Answer: B,C

 

NEW QUESTION # 31
A nursing director for a unit in a cancer hospital Is reviewing and assessing outcomes data in the following scatter diagram:

The relationship between the incidence of infection and the decrease in staffing targets is

• A. strong and positive.
• B. strong and negative.
• C. weak and negative.
• D. weak and positive.

Answer: A

Explanation:
The scatter diagram shows that as the "Decrease in Staffing Targets" increases, the "Infection Incidence" also increases. This suggests a positive relationship between the two variables, where a higher reduction in staffing targets correlates with a higher incidence of infection.
This relationship appears to be strong as the points are relatively closely clustered along a trend that moves upward from left to right across the plot.

 

NEW QUESTION # 32
The chairperson of the governing body has requested an annual report on improvements in patient care. The report should include

• A. the names of physicians who fall below the threshold of standards of care.
• B. an overview of the quality program, specifying the effects on patient care.
• C. the results of peer review.
• D. a detailed description of all quality activities.

Answer: B

Explanation:
When the chairperson of the governing body requests an annual report on improvements in patient care, the report should provide an overview of the quality program, with a specific focus on how these activities have impacted patient care. This approach gives the governing body a comprehensive understanding of the effectiveness of the quality initiatives and their direct influence on patient outcomes, safety, and satisfaction.
It helps the leadership to assess the overall performance and supports informed decision-making for future improvements.
* The names of physicians who fall below the threshold of standards of care (A): This information could lead to a punitive focus and might not be suitable for a high-level annual report.
* A detailed description of all quality activities (B): While detailed information is valuable, an annual report should focus on the impact rather than every activity.
* The results of peer review (D): Peer review results are typically confidential and might not be included in a high-level report to the governing body.
References
* NAHQ Body of Knowledge: Quality Program Reporting and Governance
* NAHQ CPHQ Exam Preparation Materials: Reporting to the Governing Body
=========

 

NEW QUESTION # 33
If you decided to interview ten patients in your emergency room on a given day and drew conclusions about your emergency services from these people. You have taken limited data and made a huge jump in logic.
This jump is known as:

• A. Stereotyping
• B. Ecological fallacy
• C. Quota sampling
• D. Over-generalization

Answer: D

 

NEW QUESTION # 34
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