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PECB ISO-IEC-27035-Lead-Incident-Manager Exam Syllabus Topics:
Topic
Details
Topic 1
- Implementing incident management processes and managing information security incidents: This section of the exam measures skills of Information Security Analysts and covers the practical implementation of incident management strategies. It looks at ongoing incident tracking, communication during crises, and ensuring incidents are resolved in accordance with established protocols.
Topic 2
- Designing and developing an organizational incident management process based on ISO
- IEC 27035: This section of the exam measures skills of Information Security Analysts and covers how to tailor the ISO
- IEC 27035 framework to the unique needs of an organization, including policy development, role definition, and establishing workflows for handling incidents.
Topic 3
- Improving the incident management processes and activities: This section of the exam measures skills of Incident Response Managers and covers the review and enhancement of existing incident management processes. It involves post-incident reviews, learning from past events, and refining tools, training, and techniques to improve future response efforts.
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PECB Certified ISO/IEC 27035 Lead Incident Manager Sample Questions (Q59-Q64):
NEW QUESTION # 59
Scenario 4: ORingo is a company based in Krakow, Poland, specializing in developing and distributing electronic products for health monitoring and heart rate measurement applications. With a strong emphasis on innovation and technological advancement, ORingo has established itself as a trusted provider of high-quality, reliable devices that enhance the well being and healthcare capabilities of individuals and healthcare professionals alike.
As part of its commitment to maintaining the highest standards of information security, ORingo has established an information security incident management process This process aims to ensure that any potential threats are swiftly identified, assessed, and addressed to protect systems and information. However, despite these measures, an incident response team member at ORingo recently detected a suspicious state in their systems operational data, leading to the decision to shut down the company-wide system until the anomaly could be thoroughly investigated Upon detecting the threat, the company promptly established an incident response team to respond to the incident effectively. The team's responsibilities encompassed identifying root causes, uncovering hidden vulnerabilities, and implementing timely resolutions to mitigate the impact of the incident on ORingo's operations and customer trust.
In response to the threat detected across its cloud environments. ORingo employed a sophisticated security tool that broadened the scope of incident detection and mitigation This tool covers network traffic, doud environments, and potential attack vectors beyond traditional endpoints, enabling ORingo to proactively defend against evolving cybersecurity threats During a routine check, the IT manager at ORingo discovered that multiple employees lacked awareness of proper procedures following the detection of a phishing email. In response, immediate training sessions on information security policies and incident response were scheduled for all employees, emphasizing the importance of vigilance and adherence to established protocols in safeguarding ORingo's sensitive data and assets.
As part of the training initiative. ORingo conducted a simulated phishing attack exercise to assess employee response and knowledge. However, an employee inadvertently informed an external partner about the 'attack'' during the exercise, highlighting the importance of ongoing education and reinforcement of security awareness principles within the organization.
Through its proactive approach to incident management and commitment to fostering a culture of security awareness and readiness. ORingo reaffirms its dedication to safeguarding the integrity and confidentiality of its electronic products and ensuring the trust and confidence of its customers and stakeholders worldwide.
According to scenario 4, in response to a detected threat across its cloud environments, which tool did ORingo utilize to extend its threat detection and response capabilities beyond traditional endpoints?
- A. IPS
- B. SIEM
- C. XDR
Answer: C
Explanation:
Comprehensive and Detailed Explanation:
XDR (Extended Detection and Response) is a security solution that integrates and correlates data across multiple domains including endpoints, networks, cloud workloads, and more. In the scenario, the tool is described as capable of covering network traffic, cloud environments, and beyond-characteristics that align directly with the capabilities of XDR.
IPS (Intrusion Prevention System) focuses narrowly on network perimeter security.
SIEM (Security Information and Event Management) is primarily focused on log aggregation and analysis rather than real-time detection and automated response across multiple layers.
Reference:
NIST SP 800-207 and modern security frameworks define XDR as a centralized detection and response platform with cross-domain visibility.
Therefore, the correct answer is A: XDR
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NEW QUESTION # 60
Scenario 5: Located in Istanbul. Turkey. Alura Hospital is a leading medical institution specializing in advanced eye surgery and vision care. Renowned for its modern facilities, cutting edge technology, and highly skilled staff, Alura Hospital is committed to delivering exceptional patient care. Additionally, Alura Hospital has implemented the ISO/IEC 27035 standards to enhance its information security incident management practices.
At Alura Hospital, the information security incident management plan is a critical component of safeguarding patient data and maintaining the integrity of its medical services This comprehensive plan includes instructions for handling vulnerabilities discovered during incident management According to this plan, when new vulnerabilities are discovered, Mehmet is appointed as the incident handler and is authorized to patch the vulnerabilities without assessing their potential impact on the current incident, prioritizing patient data security above all else Recognizing the importance of a structured approach to incident management. Alura Hospital has established four teams dedicated to various aspects of incident response The planning team focuses on implementing security processes and communicating with external organizations The monitoring team is responsible for security patches, upgrades, and security policy implementation The analysis team adjusts risk priorities and manages vulnerability reports, while the test and evaluation team organizes and performs incident response tests to ensure preparedness During an incident management training session, staff members at Alura Hospital were provided with clear roles and responsibilities. However, a technician expressed uncertainty about their role during a data integrity incident as the manager assigned them a role unrelated to their expertise. This decision was made to ensure that all staff members possess versatile skills and are prepared to handle various scenarios effectively.
Additionally. Alura Hospital realized it needed to communicate better with stakeholders during security incidents. The hospital discovered it was not adequately informing stakeholders and that relevant information must be provided using formats, language, and media that meet their needs. This would enable them to participate fully in the incident response process and stay informed about potential risks and mitigation strategies.
Also, the hospital has experienced frequent network performance issues affecting critical hospital systems and increased sophisticated cyber attacks designed to bypass traditional security measures. So, it has deployed an external firewall. This action is intended to strengthen the hospital s network security by helping detect threats that have already breached the perimeter defenses. The firewall's implementation is a part of the hospital's broader strategy to maintain a robust and secure IT infrastructure, which is crucial for protecting sensitive patient data and ensuring the reliability of critical hospital systems. Alura Hospital remains committed to integrating state-of-the-art technology solutions to uphold the highest patient care and data security standards.
When vulnerabilities are discovered during incident management, Mehmet takes action to patch the vulnerabilities without assessing their potential impact on the current incident. Is this action in accordance with ISO/IEC 27035-2 recommendations?
- A. No, he should report the vulnerability to the incident coordinator, who will redirect the issue to the team responsible for the vulnerability
- B. No, he should wait for a scheduled vulnerability assessment instead
- C. Yes, vulnerabilities should be patched without assessing their potential impact on the current incident
Answer: A
Explanation:
Comprehensive and Detailed Explanation:
According to ISO/IEC 27035-2:2016, vulnerabilities identified during incident handling must be assessed and documented before remediation. Immediate patching without evaluating its impact could compromise incident evidence, interfere with ongoing investigations, or unintentionally trigger additional issues.
ISO/IEC 27035-2 recommends that the incident coordinator (or an equivalent role) be responsible for directing how such vulnerabilities are managed and coordinated across relevant teams. This maintains process integrity and avoids uncoordinated actions.
Reference:
ISO/IEC 27035-2:2016, Clause 6.4.2: "Detected vulnerabilities should be communicated to appropriate stakeholders for evaluation. Unauthorized immediate actions could affect incident containment or recovery efforts." Correct answer: C
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NEW QUESTION # 61
Scenario 7: Located in central London, Konzolo has become a standout innovator in the cryptocurrency field.
By introducing its unique cryptocurrency, Konzolo has contributed to the variety of digital currencies and prioritized enhancing the security and reliability of its offerings.
Konzolo aimed to enhance its systems but faced challenges in monitoring the security of its own and third- party systems. These issues became especially evident during an incident that caused several hours of server downtime This downtime was primarily caused by a third-party service provider that failed to uphold strong security measures, allowing unauthorized access.
In response to this critical situation, Konzolo strengthened its information security infrastructure. The company initiated a comprehensive vulnerability scan of its cryptographic wallet software, a cornerstone of its digital currency offerings The scan revealed a critical vulnerability due to the software using outdated encryption algorithms that are susceptible to decryption by modern methods that posed a significant risk of asset exposure Noah, the IT manager, played a central role in this discovery With careful attention to detail, he documented the vulnerability and communicated the findings to the incident response team and management.
Acknowledging the need for expertise in navigating the complexities of information security incident management. Konzolo welcomed Paulina to the team. After addressing the vulnerability and updating the cryptographic algorithms, they recognized the importance of conducting a thorough investigation to prevent future vulnerabilities. This marked the stage for Paulina s crucial involvement. She performed a detailed forensic analysis of the incident, employing automated and manual methods during the collection phase. Her analysis provided crucial insights into the security breach, enabling Konzolo to understand the depth of the vulnerability and the actions required to mitigate it.
Paulina also played a crucial role in the reporting phase, as her comprehensive approach extended beyond analysis. By defining clear and actionable steps for future prevention and response, she contributed significantly to developing a resilient information security incident management system based on ISO/IEC
27035-1 and 27035-2 guidelines. This strategic initiative marked a significant milestone in Konzolo's quest to strengthen its defenses against cyber threats Based on scenario 7, which phase of forensic analysis did Paulina fail to conduct correctly?
- A. Analysis
- B. Collection
- C. Reporting
Answer: B
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
As detailed in scenario 7 and reinforced in the previous question, Paulina began her forensic work after the system was restored-missing the critical Collection phase as defined in ISO/IEC 27043 and referenced in ISO/IEC 27035-2.
Forensic collection involves gathering volatile and non-volatile data (e.g., logs, RAM dumps, file artifacts) at the earliest possible moment in the incident lifecycle to avoid data loss. By waiting until after recovery, she likely compromised the chain of custody and the completeness of her evidence.
The scenario notes that her analysis and reporting were thorough, providing valuable insights and mitigation strategies. Thus, the failure lies in the timing and execution of the Collection phase.
Reference:
* ISO/IEC 27035-2:2016, Clause 6.4.2 and 7.2.3: "Collection activities should begin immediately upon identifying a potential incident and before recovery begins."
* ISO/IEC 27043:2015, Clause 8.2.1: "Forensic collection is critical to ensuring reliable analysis and admissible evidence." Correct answer: A
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NEW QUESTION # 62
Scenario 2: NoSpace, a forward-thinking e-commerce store based in London, is renowned for its diverse products and advanced technology. To enhance its information security, NoSpace implemented an ISMS according to ISO/IEC 27001 to better protect customer data and ensure business continuity. Additionally, the company adopted ISO/IEC 27035-1 and ISO/IEC 27035-2 guidelines. Mark, the incident manager at NoSpace, strategically led the entire implementation. He played a crucial role in aligning the company's ISMS with the requirements specified in ISO/IEC 27001, using ISO/IEC 27035-1 guidelines as the foundation.
During a routine internal audit, a minor anomaly was detected in the data traffic that could potentially indicate a security threat. Mark was immediately notified to assess the situation. Then, Mark and his team immediately escalated the incident to crisis management to handle the potential threat without further assessment. The decision was made to ensure a swift response.
After resolving the situation, Mark decided to update the incident management process. During the initial phase of incident management, Mark recognized the necessity of updating NoSpace's information security policies. This included revising policies related to risk management at the organizational level as well as for specific systems, services, or networks. The second phase of the updated incident management process included the assessment of the information associated with occurrences of information security events and the importance of classifying events and vulnerabilities as information security incidents. During this phase, he also introduced a "count down" process to expedite the evaluation and classification of occurrences, determining whether they should be recognized as information security incidents.
Mark developed a new incident management policy to enhance the organization's resilience and adaptability in handling information security incidents. Starting with a strategic review session with key stakeholders, the team prioritized critical focus areas over less impactful threats, choosing not to include all potential threats in the policy document. This decision was made to keep the policy streamlined and actionable, focusing on the most significant risks identified through a risk assessment. The policy was shaped by integrating feedback from various department heads to ensure it was realistic and enforceable. Training and awareness initiatives were tailored to focus only on critical response roles, optimizing resource allocation and focusing on essential capabilities.
Based on scenario 2, did Mark follow the guidelines of ISO/IEC 27035 series regarding the incident management phases in the updated incident management process?
- A. Yes, all phases of the incident management process were established according to the ISO/IEC 27035-1 guidelines
- B. No, the second phase of the incident management process should include the collection of information associated with the occurrences of information security events
- C. No, the decision on whether to classify events as information security incidents should be assessed before initiating the incident management process
Answer: B
Explanation:
-
Comprehensive and Detailed Explanation From Exact Extract:
ISO/IEC 27035-1:2016 outlines a structured five-phase approach to information security incident management, which includes:
1. Prepare
2. Identify (or detect and report)
3. Assess and Decide
4. Respond
5. Lessons Learned
According to the standard, the "Assess and Decide" phase must include the collection, review, and analysis of information associated with the occurrence of a potential incident. This phase ensures that the organization bases its classification decisions on factual data and contextual analysis, allowing the organization to determine whether the event should be categorized as a formal security incident.
In the scenario, Mark does introduce an accelerated "count down" process to evaluate and classify incidents, which is a commendable improvement in efficiency. However, there is no mention of gathering or documenting the actual event data prior to classification. This oversight fails to fully align with the standard.
Option A is incorrect because not all phases were implemented as defined-specifically, phase 3 ("Assess and Decide") lacks an essential component: the collection of evidence/information from the anomaly or event.
Option C is also incorrect. According to ISO/IEC 27035, assessment and classification take place within the formal incident management process-not before it. The initiation of the process includes the evaluation of whether a security event becomes an incident.
Reference Extracts:
* ISO/IEC 27035-1:2016, Clause 6.2.2: "The assessment and decision process involves analyzing the information associated with reported events to decide whether they should be treated as incidents."
* ISO/IEC 27035-2:2016, Clause 7.3: "This phase includes collecting information from available sources...
such as logs, reports, and alerts, to support classification and response decisions." Therefore, the correct answer is B: No, the second phase of the incident management process should include the collection of information associated with the occurrences of information security events.
NEW QUESTION # 63
What is the purpose of incident identification in the incident response process?
- A. To recognize incidents through various methods like intrusion detection systems and employee reports
- B. To collect all data related to the incident, including information from affected systems, network logs, user accounts, and any other relevant sources
- C. To conduct a preliminary assessment of the incident
Answer: A
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
Incident identification is the first operational step in the incident response process. It involves detecting unusual or suspicious activity and recognizing whether it constitutes an information security incident. ISO
/IEC 27035-1:2016 describes various sources of detection, such as:
Security monitoring tools (e.g., IDS/IPS)
User reports or helpdesk notifications
Automated alerts from applications or infrastructure
The goal at this stage is not to collect detailed forensic data or conduct deep analysis, but rather to determine whether the activity warrants classification as a potential incident and to escalate accordingly.
Reference:
ISO/IEC 27035-1:2016, Clause 6.2.1: "Incident identification involves recognizing the occurrence of an event that could be an information security incident." Correct answer: C
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NEW QUESTION # 64
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